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Entity-specific company & regulatory researchDetailed report

Client correspondence · KuCoin EU

Correspondence sources consulted

Scope of this report. Each status below applies to the named legal entity and jurisdiction.

Entities in scopeDistinct legal entities
1
Flagged entitiesOfficial warnings or operating restrictions
1
Addresses to confirmConflicting, historical or incomplete blocks
2 of 2
Sources consultedUnique correspondence and regulatory URLs
6
  • KuCoin EU Exchange GmbH

    Austria

    Authorised · operating restriction

    Sources consulted

Postal addresses

Match the recipient to the company named in the client’s agreement.

KuCoin EU Exchange GmbH

KuCoin EU entity only; these details are not attributed to other entities of the global KuCoin platform.

Austria · business address

Address discrepancy

business address

Am Grünen Prater 21020 ViennaAustria

Address in the Impressum updated 1 September 2026. The two documents publish different street numbers. Number 2 is the recent business address; 2-4 remains the address in the dedicated complaints procedure. Keep the two address formats distinct.

SourceKC1Consulted

Austria · postal complaints

Address discrepancy

complaints

Complaints DepartmentAm Grünen Prater 2-41020 ViennaAustria

Postal address expressly stated in the complaints policy dated 11 June 2025. The two documents publish different street numbers. Number 2 is the recent business address; 2-4 remains the address in the dedicated complaints procedure. Keep the two address formats distinct.

SourceKC2Consulted
Company identity & source notes
Legal name
KuCoin EU Exchange GmbH
SourceKC1Consulted
Relationship
KuCoin EU entity only; these details are not attributed to other entities of the global KuCoin platform.
SourceKC1Consulted
Company registration
Firmenbuch FN 641084x · Vienna Commercial Court
SourceKC1Consulted
Entity jurisdiction
Austria
SourceKC1Consulted

Postal details as published in the cited sources. Delivery has not been tested.

Contact channels

For KuCoin EU Exchange GmbH, including shared provider contacts where indicated.

Complaints

KuCoin EU Exchange GmbH

complaints@kucoin.eu

Contact route for the named entity under the cited terms or policy.

SourceKC2Consulted

Online complaints

KuCoin EU Exchange GmbH

Open official channel

Contact route for the named entity under the cited terms or policy.

SourceKC2Consulted

Support

KuCoin EU Exchange GmbH

Open official channel

Contact route for the named entity under the cited terms or policy.

SourceKC1Consulted

Regulatory records

Read each status for the named company, jurisdiction and services. The address PDF is a separate correspondence report.

KuCoin EU Exchange GmbH

Austria · MiCA

Authorised · operating restriction

MiCA authorisation is recorded, with a separate restriction on starting business.

Operations restriction

The FMA notice of 18 May 2026 maintains the separate prohibition on commencing operations under its decision of 18 February 2026. The new-business ban was lifted. No later official lifting notice was located in the 8 September check.

Authority
Austrian Financial Market Authority (FMA)
Authorised
Register snapshot
Checked

This record covers this legal entity and the listed services only, not the entire brand or other group companies.

Service scope & source notes

Services covered by this record

  • providing custody and administration of crypto-assets on behalf of clients
  • exchange of crypto-assets for funds
  • exchange of crypto-assets for other crypto-assets
  • placing of crypto-assets
  • providing transfer services for crypto-assets on behalf of clients

Legal entity identifier: 529900B4G0EGK7Z9KT45

ESMA record updated . This differs from the date we checked the source.

European Securities and Markets Authority (ESMA): CSV line 7; ae_lei=529900B4G0EGK7Z9KT45; ae_lei_name=KuCoin EU Exchange GmbH

Netherlands Authority for the Financial Markets (AFM): Worksheet sheet1 row 73; columns A–N. Source snapshot date A4.

Austrian Financial Market Authority (FMA): Separate operations prohibition remains in the published notice.

Austrian Financial Market Authority (FMA): Authorisation decision of 27 November 2025; services a, c, d, f and j.

Reading this dossier

Contact details for KuCoin EU Exchange GmbH, an Austrian company. They are not attributed to other entities on the global KuCoin platform.

SourceKC1Consulted

Street number 2 or 2-4

The two documents publish different street numbers. Number 2 is the recent business address; 2-4 remains the address in the dedicated complaints procedure. Keep the two address formats distinct.

SourcesKC1KC2Consulted

The address PDF covers company identity, postal addresses and contacts. The detailed PDF also includes the regulatory records above, with their entity scope, sources and check dates. This profile does not assign an overall risk or reputation rating.

Correspondence sources

Document dates and consultation dates are recorded separately.

  1. KC1
    KuCoin EU · Impressum

    Updated 1 September 2026: identity and business address. Accessed 7 September 2026.

    Page updated: Consulted:
  2. KC2
    KuCoin EU · complaints

    11 June 2025, §5: postal address, email and complaint form. Accessed 7 September 2026.

    Document: Consulted: