Halted trading after roughly 17 million NANO belonging to customers went missing.
Creditor process: Declared bankrupt by the Court of Florence in January 2019. The court held the operator liable to account holders. Recoveries have been minimal.
Compliance snapshot
- Ceased operations February 2018
- Roughly 17 million NANO lost, worth about USD 170 million at the time
- Court of Florence declared bankruptcy and held the operator liable
- No authorization held at any time
Defunct since 2018. An Italian court found the operator liable for customer losses; no authorization was ever held and recoveries have been minimal.
Licenses & registrations
No licence or registration on file. The provider ceased operations before any authorization under the current regime.
Reputation
Verified reputation data is unavailable
The ratings on file are illustrative and have no source URL or collection date. A verified source and review date are needed before scores can be displayed here.
- Customer reviews
- Source needed. A direct review-platform source and collection date are needed.
- App Store & Google Play
- Source needed. Verified store listings and collection dates are needed.
- Press sentiment
- Source needed. A dated source set and calculation method are needed.
Recent press
- 2019-01-21Italian court declares BitGrail bankrupt over missing customer fundsNegative
Reuters — The operator was found liable to account holders.
Incidents & enforcement
- 2019-01-21Enforcement
Court of Florence declared the company bankrupt and held the operator liable to account holders.
- 2018-02-08Hack≈ 17 million NANO (≈ USD 170 million at the time)
Customer balances in NANO disappeared and trading was suspended.
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Profile last reviewed 2 Sept 2026 (2026-09-02)